Polar Review Builder
Turn completed jobs into trusted customer reviews.
After completing a job, the engineer taps one button and Polar sends the customer a friendly request for honest feedback.
Polar Review Builder helps independent air conditioning, heat-pump and HVAC businesses collect genuine customer feedback without repeatedly writing messages or manually chasing customers.
Add it only when it becomes useful. No confusing package or lengthy setup needed.
Three simple steps from completed job to customer feedback.
No technical setup, complicated menus or repeated follow-up messages.
Tap Ask for a Review
The engineer sends the request after completing the work for the customer.
The customer receives a friendly message
The request is short, professional and easy to complete on a mobile phone.
The customer shares honest feedback
Every customer is given the same opportunity to leave a genuine public review or send useful private feedback to the business.
No review request to write.
Genuine feedback builds genuine trust.
Polar Review Builder makes it easier to ask consistently without filtering customers according to whether their feedback is likely to be positive or negative.
Build trust after every completed job.
Genuine reviews help future customers understand what it is like to use the business, while private feedback helps the engineer protect and improve the customer experience.
Save time
Send a professional feedback request without writing a new message after every job.
Build customer confidence
Authentic customer experiences help new customers feel more confident choosing the business.
Improve the business
Useful private feedback gives the business an opportunity to learn and respond appropriately.
£4.99 per month
An optional monthly Polar Local Tool. Add it when useful and cancel anytime.